Responsibilities:

• Strategic Account Growth – Develop and execute strategies to upgrade and expand relationships within top enterprise accounts.
• Client Relationship Management – Build strong partnerships with senior stakeholders, acting as a trusted advisor.
• Premium Service Delivery – Ensure high-value clients receive white-glove service, customized solutions, and exclusive marketing opportunities.
• Program Alignment – Present and align Canela’s premium marketing programs with client goals and business challenges.
• Cross-Team Collaboration – Work closely with Sales Directors, marketing, product, and customer success teams to deliver seamless client experiences.
• Market Insight – Stay informed on industry trends, competitive activity, and emerging opportunities to better serve enterprise clients.
• Account Reporting – Monitor account performance, pipeline activity, and provide regular updates to the VP of Enterprise.

Qualifications:

• 5–8 years of experience managing and growing enterprise-level client relationships.
• Previous advertising agency is highly regarded
• Proven ability to strengthen and expand strategic accounts.
• Excellent communication skills for engaging with diverse stakeholders.
• Strong problem-solving skills to navigate complex client needs.
• Deep understanding of media, advertising, or enterprise environments (CTV/streaming experience a plus).
• Collaborative team player who can work effectively across departments.
• Comfortable discussing technical product details and articulating value to clients.